Resume
Work
Experience
2007-2009
Key Account Executive
Konica Minolta Business Solutions
Columbus, Ohio
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Identified, qualified, and visited customers and prospects within assigned area.
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Provided analysis of customer needs, developed solutions, created proposals, and negotiated with clientele.
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Maintained and generated new business within the existing customer accounts.
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Ensured compliance of company policy, procedures, and work processes throughout entire sales process.
2005-2007
Product Development Specialist
Nationwide Financial Services
Columbus, Ohio
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Engaged in new product development and implementation efforts for fixed, index, and variable annuity line of business.
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Receptive to competitor analysis and industry data to create products that offer value to the customer via product, price, promotion, and distribution strategies.
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Managed tactical items for numerous projects always mindful of strategic intent, priorities, budgets, implementation schedules, and integration of efforts with Marketing, Compliance, Actuarial, Sales, Operations, and Systems.
2003-2005
Strategic Planning Analyst Intern
Nationwide Mutual Insurance
Columbus, Ohio
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Investigated and evaluated industry standards, competitor products/services, best practice benchmarks and market volatility to develop high-level strategic proposals.
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Continued to gather and interpret information in support of ideal initiatives, always prepared to present data to the senior management team.
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Maintained this level of expertise to offer optimal assistance throughout the decision making process.
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Information collected was instrumental in choosing which alliances offered the highest profitability and greatest strategic advantage.
Education
2022-2025
Master of Science in Instructional Design and Learning Technology
Franklin University
Columbus, Ohio
2009-2011
Bachelor of Arts in Sociology,
minor in Gender Studies
The Ohio State University
Columbus, Ohio
2003-2005
Master of Science in Marketing and Communication
Franklin University
Columbus, Ohio
2000-2003
Bachelor of Arts in Communications
The Ohio State University
Columbus, Ohio
Skills
& Expertise
Proficient in eLearning authoring tools such as Articulate Storyline/Rise, Adobe Captivate
​Experienced in conducting needs analysis and designing learning solutions based on adult learning principles
Strong understanding of SCORM and xAPI standards for LMS integration
Creative multimedia production including video editing, audio production, and graphic design
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Client relationship management
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Project Management proficiency
Design workflow integration experience
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Commitment to continuous learning
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Innovative thinking
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Critical thinking skills
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