Resume
Experienced and knowledgeable Instructional Designer with deep understanding of industry practices, dedicated to driving long-term success for companies. Skilled in utilizing Articulate Storyline and Articulate Rise to deliver exceptional training programs. Recognized for goal-oriented mindset and diverse professional background. Proficient in content analysis and design consistently creating high-quality learning programs that effectively achieve desired business outcomes. Possessing strong communication and interpersonal skills excels at building effective relationships with stakeholders and accurately assessing learning needs.
Skills & Expertise
Client relationship management
Project management proficiency
Awareness of educational methodologies
Design workflow integration experience
Proficient in relevant tools
Commitment to continuous learning
Innovative thinking
Critical thinking skills
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​My skill set encompasses instructional design, eLearning development, learning management systems, performance improvement process, needs analysis, learning module development, and eLearning authoring tools.
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Education
2022- 2025
Master of Education in Instructional Design
Franklin University, Columbus Ohio
2010-2011
Bachelor of Arts in Sociology
The Ohio State University, Columbus Ohio
2003 - 2005
Master of Science in Marketing and Communication
Franklin University, Columbus Ohio
2000-2003
Bachelor of Arts in Communications
The Ohio State University, Columbus Ohio
Professional Experience
2008- 2009
Key Account Executive
Konica Minolta Business Solutions
Columbus, Ohio
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Identified, qualified, and visited customers and prospects within assigned area.
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Provided analysis of customer needs, developed solutions, created proposals, and negotiated with clientele.
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Maintained and generated new business within the existing customer accounts.
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Ensured compliance of company policy, procedures, and work processes throughout entire sales process.
2005- 2007
Product Development Specialist Nationwide Financial Services, Columbus, Ohio
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Engaged in new product development and implementation efforts for fixed, indexed, and variable annuity line of business
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Receptive to competitor analysis and industry data to create products that offer value to the customer via producer, price, promotion, and distribution strategies.
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Managed tactical items for numerous projects always mindful of strategic intent, priorities, budgets, implementation schedules, and integration of efforts with Marketing, Compliance, Actuarial. Sales, Operations, and Systems.
2004-2005
Strategic Planning Analyst Nationwide Mutual Insurance Company, Columbus, Ohio
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Investigated and evaluated industry standards, competitor products/services, best practice benchmarks and market volatility to develop high-level strategic proposals.
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Continued to gather and interpret information in support of ideal initiatives, always prepared to present data to the senior management team.
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Maintained this level of expertise to offer optimal assistance throughout the decision-making process.
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Information collected was instrumental in choosing which alliances offered the highest profitability and greatest strategic advantage.